E-Commerce Web Hosting Glossary of Terms – S

• Scheduled Maintenance Window

  For those with our Extended Plugin Support and Advanced Plugin Support plans, we carefully backup all changes and quickly deploy updates--usually during brief, non-peak hour, Scheduled Maintenance Windows--all with the resolve to keep your store fully operational.

  Note: For those with Basic Maintenance, updates are made automatically without a Scheduled Maintenance Window and the client's WordPress installation momentarily shows a Maintenance message (lasting on average 30 seconds or less).

• SSH (Secure Shell)

  We're happy to let developers that wish SSH access via key authentication to access their caged file space (Lightweight Virtual Server).

  Note: Password authentication is not allowed--we'll show you a better way--simply open a support ticket and we'll get you setup most securely!

• SSL Certificates

  We require that all services and sites use SSL encrypted connections and we setup and provide all of the SSL certificates that you may need. Additionally, we have all the tools you need to manage SSL certificates of any kind.

  Note: If you want your own certificate with Extended Validation, that often shows your company name in the browser's URL bar, we can assist you in getting that installed and are happy to sell you one, as well.

• Staging Site

  Our hosting plans support one or more staging site installation at no additional cost which are a useful tool to test and resolve plugin and theme related upgrade issues as well as a way to test redesigns and new, proposed features--all in a publicly inaccessible location. You can set up a staging site by cloning your live site with just a few clicks on our installer application control panel.

  Note: With a support plan, we'll do all of this for you!

• Sub-Domains

  A typical domain looks like: example.com. A sub-domain might be: news.example.com, where a client has setup an Email App to manage all aspects of an opt-in Newsletter. The number of sub-domains refers to the number of discrete locations where other apps and capabilities can be installed in a manner that can make them easy to get to or seem connected. In reality, a sub-domain can reside on a completely different server, in a far away place.