Apple Hosting
From:$19/Mo.(when paid annually)
Our most economical, entry-level, fully managed, high-availability hosting plan suitable for WordPress based blogs and websites–including those with e-commerce shops–comprised with few products or infrequent daily bookings. Protected by our 100% SLA Uptime Guarantee and 24/7 email, phone, and trouble-ticket support. All hosted using 100% renewable energy–plus, we triple offset any estimated network carbon footprint–resulting in a positive total environmental impact.
Designed to accommodate sites ranging from 4,000 to 19,000 monthly visitors or 25,000 to 50,000 monthly page views without blocking–though we don’t charge or limit accounts based on visitor or page view metrics and theoretically, each plan can handle over four times this amount of traffic. Typically, sites have traffic with peaks and lows throughout the day and this plan is engineered and ideal to handle 252 to 1,260 busy hour page views without any service degradation.
Apple
From:$19/Mo.
We Specialize in E-Commerce, Online Communities, and AI!
Our plans are expertly engineered building upon the highest in e-commerce hosting standards. And, we've got different servers tuned to different kinds of technologies. Because of this, you won’t find a better hosting fit when your shop and site are based on an any of our highly tuned, application configurations:
- Just, WordPress
- WordPress & WooCommerce
- WordPress & GiveWP Give
- WordPress, WooCommerce & GiveWP Give
- WordPress & PeepSo (core plugin)
- WordPress & PeepSo (Ultimate Plugin Bundle)
We're Elegant Themes & PeepSo Experts
Not only are we e-commerce minded, but our engineers and support staff are experts in the (still supported) themes from these developers:
- Elegant (Divi, Extra, Divi Builder)
- PeepSo (Gecko Theme)
And, We're Ecologically based!
Our servers and support centers use only renewable energy and we triple offset the carbon footprint that we calculate is released from the entire network connection--from visitor to webserver!
So, if you are interested in getting super fast e-commerce web hosting, from an ecologically minded, green host that has an expert staff--that knows your plugins, themes and extensions--then you've come to the right place!
Hosting Options
Whether you have tons of users all in far away places, you have multiple WordPress installations or you send out a great deal of email blasts to your opt-in newsletter subscribers we've got you covered! No need for multiple hosting plans or external services like MailChimp, Constant Contact or Mad Mimi!
AI Engine (AI Engine Pro + OpenAI + Pinecone)
$5/Site/Mo.
A great deal has changed on the internet (and is still changing at lightening speeds) and, sites need to seriously consider having AI tools for the site administrators, editors and writers, and likely, for other users and visitors as well. We'll setup Good AI (not the evil kind we all fear and that needs to be internationally regulated) where, any of your website content used to train our AI Engine installation remains only within our local AI implementation database and is not shared or used to train the OpenAI models.
You'll get: A fully featured and supported AI engine installed in your WordPress installation. Which minimally includes these capabilities:
- Chatbot (GPT-like): Add a chatbot to your website. Images bot included, shortcode builder, many, many parameters and possibilities.
- Content & Images Generator: Generate fresh and engaging content for your site, as well as images.
- AI Playground: Variety of tools like translation, correction, discussions, etc.
- Templates System: Create your own templates for the Playground, Content or Image Generator. That will make your work even easier!
- AI Copilot: Use the AI directly from the editor.
- AI Training Capabilities: Nice UI to edit your datasets, train your AI models, and manage your fine-tuned models.
- Casually Fined-Tuned: To ease AI training and integrating fine-tuned models, AI Engine has created the concept of “Casually Fined-Tuned” which is an option/feature you can use in different parts of the engine, and will do everything needed for you.
- Quick Suggestions: In one-click, you can get recommendations and apply them (titles, excerpts, etc).
- Internal API: Everyone can use AI Engine API! Gather the risks and the statistics in one place.
- AI Forms: Create dynamic forms that will generate answers.
- Embeddings: Create (manually or dynamically) an index (= database) of knowledge. The AI will use this to build its answers.
- Content-Aware: The chatbot will be aware of the content of the current page, and be able to discuss/analyze it.
- Statistics & Limits: Keep track of every AI requests, helpers to get statistics, and allows you to set limits and conditions to the AI usage.
- Much more to come…: A great deal of features are in development!
To start you off, we'll setup our OpenAI account (or yours if you supply the API details to us) and our free implementation of Pinecone (or yours if you supply the API details to us). You'll get a $5 credit for any OpenAI usage (must be used within the first 90 days, any overage will be billed to you). After which, you'll need to:
- Setup an OpenAI paid account and grant us owner access or setup your API Keys and share the "Name" and "Key" with us,
- Setup a Pinecone free or paid account and grant us owner access or setup a Project index (Metric: "cosine", Dimensions: "1536") and share that "name Index" with us and generates API Keys and share the "Name", "Environment" , and "Value" with us.
Additional WordPress or Cart
$7/Mo.
Your hosting plan comes with one WordPress installation which may be a WordPress Multisite.
WordPress Installation: You can have one maintained WordPress installation (not including any non-public facing staging and development installations) and up to three domains pointing to it. Additional WordPress Installations are $7.00/month.
Cart Installation: You can have one maintained Cart installed, such as the WordPress plugins WooCommerce or GiveWP Give. Additional Cart Installations are $7.00/month.
WordPress Multisites: You can have one maintained WordPress Multisite with up to 3 total Domains/Sites (each additional Domain/Site/WordPress installation costs $7.00/month).
Typical Example Scenario: If you have a single WordPress Multisite with 7 domains, each with a site and two standard WordPress Installations each with a single website domain name you will pay: $42/month extra for this service. That's calculated: as a total of nine sites less, three that come with your hosting plan totaling, six sites that will cost $7.00/Month, each.
Email Blast App
From:$8/Mo.
Clients may either use an outside email service for the sending of newsletters and other solicited, bulk email or we'll install, maintain and support the following Bulk Email Apps starting at $8.00/Month:
phpList
Email Volume: You can send up to 10,000 emails per month and each additional 10,000 emails sent, or fraction thereof, costs $5.00 when prepaid. Clients will be billed at $18.00 per block of 10,000 emails for any overage.
Email Subscribers: You can have 8,000 email subscribers and each additional 3,000 email subscribers costs $15.00/Month.
Email Attachments: Each hosting account comes with 1GB of included email attachments and each additional GB sent, or fraction thereof, costs 36¢ when prepaid. Clients will be billed at $1.50/GB for any overage.
Typical Example Scenario: If you have 12,500 email subscribers and you mail twice a month for all of them (totaling 25,000 emails per month) you will pay: $48.00. That's calculated as: $8.00 for the Email Application, plus $30.00 (for up to 6,000 more subscribers--14,000 maximum in total) plus, $10.00 (for up to 20,000 more in Email Volume sent--totaling up to 30,000 in monthly Email Volume).
Note: your Email Volume and Email Attachments are cumulative for your entire hosting account and emails sent by users (such as someone@your-domain.com) and other applications (like WooCommerce and WordPress) are counted as well.
Email Abuse Charges
We take spam complaints seriously! If you try to send unsolicited, bulk email from our servers we will catch you so very quickly. See our Anti-Spam policy. Excessive bounces (above 2.5%) or excessive complaints (above 0.1%) can result in account termination.
In any event, you should only send emails to those that have opted-in. Additionally, you must have proof of the opt-in, records of all communications and a full email history for us to view at our will.
Under no circumstances, are you to mail to a new list or a list that has not been emailed to within the last 6 months before we can examine the list derivation, test the list's bounce rate and possibly get the list cleaned & verified (at your expense). If we find during the list cleaning/verification process that the list has more than 10% errors we must send a test email out to a random sample of the list. If the random test has a bounce rate above 1.5% or complaint rate above 0.1% you must initiate a slow opt-in request campaign to reconfirm that the all of the subscribers still want to get emails from you.
- Email Bounce: 20¢ each
- Abuse Complaint: $3 each
- Upstream Response: $8 each
- Compliance Affidavit: $50 each
- List Cleaning & Verification fee: $15/1,000 emails
- Account Termination fee: $250
Note: We reserve the right to require a $250 deposit before an email application can be installed on our server.
Ultimate Hosting Security
We use the #1 technologies to protect your E-Commerce Hosting account. Your site is protected by CloudLinux, Imunify360, and our own mix of rulesets from the top intrusion detection services. Our Eight-Layer Security for your shopping cart uses next-generation technology--with connected herd immunity and artificial intelligence--coupled with our expert staff providing complete protection against all kinds of attacks.
Support
All of our WordPress and E-Commerce Hosting plans include these Basic Support Services:
Basic Maintenance of a Single WordPress Installation including core updates (mandatory).
Basic Upgrading of all plugins via the WordPress built-in update feature (mandatory).
Basic Security monitoring, evaluation, intrusion prevention & recovery (mandatory).
Basic Staging ability to test proposed changes, optionally for Self-service upgrade and testing.
What's not covered?
Regular Technological Evaluation. All themes and plugins must be well maintained by their developer's because without attentive, official support channels there are virtually no opportunities to discover conflicts and exploits--let alone to resolve them. When a site is initially built it likely has up-to-date components, but someone needs to regularly investigate each piece of technology to ensure it hasn't fallen into disrepair--a very common occurrence for WordPress themes and plugins!
Without our Extended Theme and Plugin Support this responsibility falls to the site owner. In just a few months, a site can easily slip from a well working and secure web presence to one riddled with broken features and with known exploits just waiting to be hacked.
Thorough, Regular Testing. The average site has several dozen components all written by different developers, the exact combination of which is likely not found elsewhere--at least with any certain regularity. The most recent versions of all themes and plugins must be installed and, to ensure that these updates doesn't break things, the site needs to be thoroughly tested--all based on the scope of what was updated as it relates to all other plugins and themes. Updates can be needed daily, weekly or monthly and with each update testing needs to be performed.
Lack of maintenance related testing can easily allow a shop to break or slip in sales. Our basic support does not cover, fix or troubleshoot these upgrade issues. Most E-Commerce shops will not stay operational very long without the active support of trained staff.
Fixing your Broken Site. Let's face it, sites and shops do break--especially because there are so many working parts all evolving with new features, getting updated to meet the ever changing WordPress core and getting patched for newly discovered security issues. When updates break your site, you really don't have many options. You need to keep the site updated, but the update now breaks your site! Your paths forward include:
- Contacting the developer in hope that they respond quickly with a fix.
- Uninstalling the broken plugin and doing without the functionality.
- Finding another plugin that does the same or similar things in hope that it will work better.
Fixing a broken site or feature can be a real challenge and having our Extended, Advanced and Managed Support Services lift the burden and keep your site running smoothly--allowing you to focus on the things that you do best.
We provide a variety of support options to ensure that your shop stays operational:
Support Options
Extended Plugin Support
$1/Plugin/Mo.
We install, upgrade, stage and test everything to ensure that all plugins and themes work well together.
We identify and report software issues to original developers and take steps to mitigate all issues (balancing security while ensuring total cart operation) until a permanent solution from the developers is released.
When third party developers don't provide good, responsive support, we take all reasonable efforts to find solutions ourselves, which can include: forking (repairing ourselves) and workarounds (temporary solutions) at our discretion.
We carefully backup all changes and quickly deploy updates--usually during brief, non-peak hour scheduled maintenance windows--all with the resolve to keep your store fully operational.
Our pricing is simple: we charge $1 per month for each plugin and theme. Note: No charge for required helpers, duplicates, non-public or staging installations.
Support must be purchased for all installed (active or inactive) themes and plugins in concert.
We offer a discount of two months service for free when Extended Support is paid annually (a 16.67% discount).
Typical Example Scenario: If you have 17 active and inactive plugins and one theme you would pay $18 per month. A few plugins require a great deal of extra support (due to their complexity or lack of developer support) and those plugins will also be charged an additional fee (see Advanced Plugin Support, below).
Advanced Plugin Support
$12/Mo.
"Maintained Premium Items" are plugins that require a great deal of support time due to their complexity and interdependency with other plugins. This Apple hosting plan includes maintenance support for one of these for free--when you have a support plan in place that covers all of your other plugins. After the free item(s), additional plugins from the list below will be charged an additional $12 per month.
Typical Example Scenario: Let's say you have a Bed and Breakfast and your site manages the booking of reservations and you charge a 50% deposit for each stay. If you have 17 active and inactive plugins and one theme, that are not on this list and are covered by Extended Plugin Support (billed at $1/mo. each, see above) plus, you have WooCommerce Bookings and the WooCommerce Deposits (together, setting the billing capabilities you require) then you will be charged: $30 for your total support package.
That breakdown works like this: 17 active and inactive plugins (not on the Maintained Premium Item list) and one theme you would pay $18 per month (for the Extended Plugin Support) plus, $24 for the two Advanced Plugins less, $12 for the free Advanced Plugin included in the hosting package.
WooCommerce
- Bookings
- Deposits
- Subscriptions
- Extra Product Options
GiveWP Give
- Give Recurring
Managed Extra Services
From:$25/Hour
We can perform a variety of store operation services and support that go beyond plugin support such as:
Advanced staging and testing support.
A/B testing, design and implementation support.
Order and subscription review.
Order processing and customer support: returns, refunds, shipping delays.
Data integrity reviews.
Auditing, inventory and advanced report generation.
Design maintenance.
Advanced security reviews.
Payment processor monitoring/tasks.
Shipping and tax calculations review and reporting.
Unsupported developer application/theme forking, maintenance, review and repair.
Expert HIPAA compliance.
Expert PCI compliance.
Expert email administration.
Expert corporate compliance.
Custom coding.
Custom design.
We charge hourly for these services and we offer several prepaid and post-paid options:
Prepaid, Monthly Plans
Commit to a Monthly, prepaid minimum and get our lowest rate plus, any unused time will rollover to following months. Note: Unused subscription funds cannot be refunded, but do not expire.
- 160 hours: $25/hour
- 120 hours: $30/hour
- 80 hours: $35/hour
- 60 hours: $40/hour
- 40 hours: $45/hour
- 30 hours: $50/hour
- 15 hours: $60/hour
- 10 hours: $65/hour
- 5 hours: $70/hour
- 2 hours: $75/hour
Hover over each for total charges and scheduling requirements.
Prepaid, One-time Plans
Prepay for a block of time and get our lowest rate plus, any unused time will rollover to following months. Any time deficit will be billed at the indicated post-paid rate. Note: Unused funds cannot be refunded, but never expire.
- 160 hours: $40/hour
- 120 hours: $45/hour
- 80 hours: $50/hour
- 60 hours: $55/hour
- 40 hours: $60/hour
- 30 hours: $65/hour
- 15 hours: $75/hour
- 10 hours: $80/hour
- 5 hours: $85/hour
- 2 hours: $90/hour
Hover over each for total charges and scheduling requirements.
Post-paid (Billed) Standard Rate
If you can't commit to a prepaid minimum block of time our Post-paid (Billed) Standard Rate applies. Subject to credit approval.
- Post-Paid Standard Rate (billed): $150/hour
Shops not well maintained will be disabled to protect against malware and damage to our network reputation.
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Technical Specifications
Our Apple plan is designed to accommodate sites ranging from 4,000 to 19,000 Monthly Visits or 25,000 to 50,000 Monthly Page Views at lightening fast speeds. Those metrics are provided for your convenience so that you might be able to compare this plan to other plans and ultimately hone in on the plan that provides you the best fit. That said, we don't charge or limit accounts based on the amount of visits or page view metrics and theoretically, each plan can handle over four times these amounts of traffic. This is because typically, sites have traffic peaks and lows throughout the day and according to the days of the week and this plan is ideally engineered to handle from 252 to 1,260 Busy Hour Page Views without any service degradation.
Our hosting environment is: Fully Optimized and can accommodate one WordPress installation which may be a WordPress Multisite.
Our Stack is: WHM/cPanel, hosted in an expertly managed, Elastic Site powered by the CloudLinux OS Lightweight Virtual Environment with PHP 8.x, HTTP/2, LiteSpeed API, and MariaDB 10.x. We optimize each installation using Redis caching and a AI Engine can be added as well. We perform periodic optimization tests and make adjustments to ensure your site is loading as fast as possible (with a free Quarterly Performance Audit).
Our Infrastructure is: high quality, efficient and scaled with Built In Redundancy and we have active Disaster Recovery Plans and handle all type of disasters usually, for free!
We offer SSH (Secure Shell), Git and WP-CLI (if you need them). Since we specialize in E-commerce we are, of course, fully PCI compliant.
Installations
- Maintained WordPress: 1
- Maintained Cart: 1
- Maintained Premium Item: 1
- Staging Site: 1
- Total Domains/Sites: 3
- Sub-Domains: 4
- Parked Domain: 1
- Databases: 4
- FTP Accounts: 4
- SSL Certificates: Free
- CDN: $10/Site
- Enterprise-grade Email Accounts: 15
- Emails Sent / month: 10,000
- Total Email Attachments: 1 GB
- Email Forwarders: 9
- Each Maintained Email App: $8/mo.
- Total Email Subscribers: 8,000
- Maintained Archiving Policies
- Spam/Virus Protection
- Reputation Monitoring
- Amazon SES
- Expert Email Administration
Speed
- Max. CPU Core: 200%
- Avg. CPU Core: 4%
- Max. CPU: 7GHz
- Port Speed: 15 Mbps
- Performance Optimized
Space
- HA SSD Space: 10 GB
- Max. RAM: 1024 MB
- Avg. RAM: 64 MB
- Bandwidth: 300 GB
- Max. File Usage: 24,000,000
- Avg. File Usage: 12,000,000
Premium Support
- E-Commerce Experts!
- WordPress Experts!
- Nightly Backups
- 24/7, Guaranteed Secure
- FreeScale Days/Mo.: 3
- Free Migrations: 1
- Daily Uptime Checks/Site: 1440
I/O & Processes
- Max. Database I/O: 1.95 GBps
- Avg. Database I/O: 8 KBps
- Max. Disk I/O Usage: 2,048 KBps
- Avg. Disk I/O Usage: 40 KBps
- Max. Processes: 40
- Avg. Processes: .4
- Max. Entry Processes: 16
- Avg. Entry Processes: .4