Welcome to our new Website!
Our clients and friends often comment “You work so hard on our website and store, why don’t you have a website of your own?” and is was a very valid question.
Over the years we have indeed turned our website on to the public, but that never lasted long and we’ve always pulled back hiding ourselves behind a portal–just for our clients. The primary reason has always been that we are a deliberate, slow growing company and that we focus first on our existing clients, then on our own efforts and only lastly toward adding new clients. Since we’ve traditionally had to turn down 80% of all requests to take on new clients (our existing clients never leave–and we love them for that!) having a public face has just led to more disappointment.
And that focus is not going to change much. So is this public facing website going to last? This time, yes! And I’ll tell you why. We’ve many endeavors and all of our clients know that we have our own online stores, including our flagship JournalsAndBooks.com. Now, hosting, programing and design are not an afterthought concern. No, quite the opposite! Providing these services to a few hundred clients and ourselves is front and center what is the driving force that allows everything else to happen. And we’ve always got a great deal happening.
Over the years we’ve helped found three non-profits and we’ve a fourth on the way. And now we’ve got to the point where to grow and keep the services that we all need, so readily available, we are going to have to double our size over the next five years. This is because our clients, who have all become our friends, are the bread and butter that ensures that we can have the best staff and freelancers to hands down guarantee that we’ve got the very best hosting, design services and development that can be assembled.
With our coming launch of our new non-profit (six years in the making!) we are going to need more balance in the way of partner clients to ensure that we’ve got a steady flow of work for everyone.
In case you don’t know we run this business to just break even. All of our profits go to our employees and we also don’t gouge our clients. The owners are paid less than the top 10% of our hardest working employees and contributors. We’re not here to just make a buck, we want a fairly run concern that is sourceful from within.
Cecile Patterson
Human Resources Director
When I'm not hard at work building our team and support structure I'm on the slopes skiing in Vermont or working in my garden, depending on the season.